Managed IT & Service Desk – all building blocks
For all building blocks we offer extended support, 24/7 on-call cover and blocks of hours. Response time: usually < 10 min; with a maintenance contract guaranteed within 2 h during service hours.
All Building blocks
Maintenance contract, extended support
Extended service hours Mon–Fri 8 am–8 pm for every building block we manage for you. Response guaranteed within 2 h during service hours, usually < 10 min.
GLPI service desk operation
We run GLPI as the service desk and IT inventory for your organisation, with tickets, asset records, knowledge base and service catalogue in a single system.
Block of 25 hours
You book 25 hours of service desk work in advance, valid for 12 months. We use them for advice, special tasks and work that does not fit a flat fee.
Block of 50 hours
50 hours of service desk time, valid for 12 months, booked in advance so costs are easy to plan. Intended for ongoing consulting and project work.
24/7 on-call
24/7 on-call for systems your business cannot do without. Available on request; we agree scope and response time with each customer individually.
We are listening.
Which building block suits you? We will work it out together in an initial call, free of charge and without obligation.