B.01
You get updates, antivirus protection and monitoring from one provider in a single package.
Managed Workplace
The package for your devices, combining Managed Client and Managed Antivirus. We install updates, protect against malware and monitor your devices, at a package price of €8.93 incl. 19% VAT (€7.50 excl. VAT) per workstation.
01
Your Benefits
B.02
All components are preconfigured and work together, so there is no integration work for you.
B.03
You pay one monthly price with no hidden licence costs.
B.04
Antivirus protection comes from Microsoft Defender Antivirus, centrally controlled via our RMM, with no Intune and no additional Microsoft licence. A third-party product is available on request.
B.05
Every week we check which devices have outstanding updates and where antivirus protection is not working.
02
Service scope
L.01
Everything in Managed Client (NDS-MCL): Patch management, meaning the installation of updates, staggered in patch rings · Hardware and software inventory · Remote support via RustDesk and running scripts · Early warnings and a monthly report
L.02
Everything in Managed Antivirus (NDS-SEC-AV): Microsoft Defender Antivirus (built into Windows), centrally managed and monitored via our RMM (standard), third-party product on request · Central configuration of antivirus policies · Daily check of definition updates · Alerts on detected threats, assessed by the service desk · Report on coverage across all devices, weekly (recommended) or at an interval of your choice
L.03
Weekly compliance check: List of all devices with patches outstanding for more than 7 days · List of all devices with faulty antivirus protection or outdated definitions · Automatic report to the people responsible
Which programs we keep up to date automatically: Approved standard applications
03
Requirements and exclusions
→ Prerequisites
- All prerequisites of Managed Client (NDS-MCL)
- All prerequisites of Managed Antivirus (NDS-SEC-AV)
- Windows 10 or 11 with Microsoft Defender Antivirus. No Microsoft 365 tenant or Intune is required.
✗ Not included
- Endpoint detection and response (EDR) with behaviour-based detection is not included. You can move up to Managed Security (NDS-MSEC) for this.
- Forensic analysis after a security incident is charged by the hour (NDS-OP-KON25).
- Phishing training for staff is available separately (NDS-PRJ-SCHUL).
- Workstation backup is not included. Acronis Backup Workstation (NDS-SEC-BCK-ACR-WS) covers this.
- Mobile device management (iOS, Android) is not included. Intune MDM (NDS-INT-MDM) covers this.
- Microsoft Defender for Business and Intune are not included. If you want them, you can book them as a Microsoft licence (NDS-M365-CSP, see Microsoft Cloud).
04
Related Services
NDS-MCL
Managed Client
The basic care package for your workstations and servers. We install updates centrally, keep the inventory and maintain devices remotely. All our other managed services build on it.
NDS-SEC-AV
Managed Antivirus
We manage the antivirus protection on your workstations and servers centrally. As standard we use Microsoft Defender Antivirus (built into Windows), controlled through our RMM; a third-party product is also possible. Alerts go to the service desk, and you receive a report on protection coverage weekly (recommended) or at an interval of your choice.
NDS-MSEC
Managed Security
Managed Workplace plus Wazuh SIEM. We detect attacks, monitor the security of your systems and send you a security report, weekly (recommended) or at an interval of your choice. It costs €10.71 incl. 19% VAT (€9.00 excl. VAT) per workstation.
NDS-SEC-BCK-ACR-WS
Acronis Backup Workstation
We back up notebooks and desktop PCs with Acronis Cyber Protect. Each backup is an image of the whole device (block-level image), stored in a data centre in Germany. You can restore single files or the entire device.
NDS-WP-RUSTDESK
RustDesk remote support
Remote support with RustDesk, an open-source alternative to TeamViewer and AnyDesk. The server is hosted by Netsource Data Systems in Germany. RustDesk is included in Managed Client and Managed Workplace.
NDS-OP-WV12x5
Maintenance contract, extended support
Extended service hours Mon–Fri 8 am–8 pm for every building block we manage for you. Response guaranteed within 2 h during service hours, usually < 10 min.
Does this fit your business?
In 30 minutes we work out whether this service suits you. Free and without obligation.