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VoIP telephony

You make calls over the internet, in the office, at home and on the road, under the same number. There are two options: the 3CX phone system with a licence via Netsource, or the Cloudya cloud phone system from NFon with a contract directly with NFon. In both cases Netsource takes care of set-up and support.

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2 ways compared

Set up and supported by Netsource
NDS-WP-3CX

VoIP telephony with 3CX

Your own phone system with 3CX, running on a server at Netsource, on your own server or hosted by 3CX. You buy the licence from Netsource as a 3CX partner at 3CX's list price, and we take care of set-up and support. 3CX charges an annual price for the whole system, not per user.

Provider
3cx
Contract, licence and price
annual 3CX licence via Netsource at 3CX's list price, depending on edition and number of simultaneous calls (see the calculator); server or hosting depending on where it runs; set-up and support as quoted, by effort or via a block of hours
More on VoIP telephony with 3CX
NDS-WP-NFON

VoIP telephony with NFon (Cloudya)

The cloud phone system from NFon (Cloudya). Your contract and billing are directly with NFon, while Netsource sets the system up and looks after it. The data centre is in Germany.

Provider
NFON
Contract, licence and price
set-up, porting and support by effort or via a block of hours; licences, terms and prices according to NFon's conditions
More on VoIP telephony with NFon (Cloudya)
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Your Benefits

4 points
B.01

You can be reached on your business number wherever you work, on a desk phone, at your computer or with the smartphone app.

B.02

You keep your existing numbers.

B.03

Several sites and home offices share one phone system, so you do not need a separate system at each site.

B.04

Depending on the solution and edition, the system can be connected to Microsoft 365, Microsoft Teams and CRM systems.

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Service scope

3 Building blocks
L.02

Set-up of the phone system, porting of numbers and set-up of devices

L.03

Day-to-day support by the Netsource service desk

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Requirements and exclusions

What is needed and what is not included

→ Prerequisites

  • A stable internet connection at the site with at least 100 kbit/s per simultaneous call
  • A local network with QoS or a dedicated VLAN for VoIP is recommended.

✗ Not included

  • Telephony is agreed separately. It is not included in Managed Workplace, Managed Client or Managed Security.
  • Netsource does not sell phone lines or call minutes. With NFon, NFon bills you directly; with 3CX, your telephony provider does.
  • Desk phones are procured separately.
[ NDS-WP-VOIP ] [ netsource.de ]
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